The guarantee
Sixty days from purchase, no questions asked
The seller publishes a 100% satisfaction guarantee running sixty days from purchase. This page prints the wording and says who handles what.
60
days from purchase
Start the first bottle when it lands
The sixty days run from the purchase rather than the delivery, so the transit time is already spent.
Give it a fair run
Two bottles at one capsule a day is sixty days, which is the whole window and the smallest package at once.
Gather three details
Order number, the email the order came from and the date of payment. All three are in the confirmation message.
Contact the seller
They hold the order and they issue the refund. Their support details arrive with the confirmation.
What the seller publishes
A 100% satisfaction guarantee running sixty days from purchase. The wording is worth quoting whole: try it, take your time, and see how it works for you; if you are not completely happy for any reason, just let us know and we will refund every penny, no questions asked.
Sixty days is exactly two bottles
At one capsule a day, the smallest package is sixty days of product and the guarantee is sixty days of window. Nothing else on offer lines up that neatly, and a larger package does not extend the window - it only means more of the product sits outside it.
Counting from the payment
The window opens at purchase rather than at delivery, which means the days a parcel spends in transit come out of it rather than being added on. Opening the first bottle when it arrives is the practical way to protect the rest.
The refund is the seller's to make
They took the payment, so they are the only party who can return it. This domain runs no checkout, receives no order and holds no record of one, which means a refund request sent here can be pointed in the right direction but not acted on.
What to have in front of you
The order number, the email address the order was placed from, and the date the payment cleared. Any support desk can find an order from those three without searching for it.
Check the terms on the day
Guarantee terms belong to the seller and can be revised whenever they choose. What is described here was accurate on the review date at the foot of this page; what appears beside the buy button when you order is what governs.
Questions
About the guarantee
What is the window?
Sixty days from the date of purchase, described as a 100% satisfaction guarantee.
Does it start when the parcel arrives?
It starts at purchase. Transit time comes out of the sixty days rather than being added to them.
Do I have to try it first?
The published wording sets no minimum period of use. It says refund every penny, no questions asked.
Who issues the refund?
Whoever took the payment, which is the seller. Refunds pass through their system entirely and are never visible from here.
Is shipping refunded too?
The material does not say. The seller's own terms at checkout are where that is settled.
Sixty days start at checkout
Whichever package you choose, the window opens the moment the payment clears.